In today's release, we have created a new feature to partially pay off a customers balance. Previously, to partially pay off a balance, you would need to prepay the amount that you wanted to partially pay off. To simplify the process, we now have the ability to partially pay the balance at checkout without having to prepay.
To partially pay off a balance, simply click the "charges" tab at checkout. The individual bills now have an editable field which you can input how much you want to pay. For example if you want to pay $50 of a $100 balance you are able to edit that field from $100 to $50. This will not delete the remaining balance but will allow you to partially pay off the bill.
If you have multiple bills present and you want to partially pay off one of them, do not set the other bills to "0.00", as that is not a valid bill amount, you would just unselect any bill you do not want to pay off.
Please note that we have disabled the prepay option only at checkout if the owner has a bill on their account. This will keep much cleaner reporting and will remind you to do a partial bill payoff instead of a prepay transaction.
Please see the video below for how to partially pay off a bill! Please let us know if you have any questions!