The difference between live booking and request style booking is that live booking allows your clients to get immediate confirmation of a reservation. They are able to book services based on the information of their pet (i.e. pet size/weight, breed, or coat length) automatically since the services shown are specific to that customer’s pet. The reservation options will only show available spaces or times (for grooming or training) that are still available. This system will not be able to overbook or have overlapping reservations, similar to hotel booking sites it only will show available rooms so if full, the customer can submit the reservation to the waitlist. If there are cancellations you will go and confirm reservations off the waitlist.
Request style booking means a client will send in a reservation request and your pet business must review the reservation request. The reservation request then has to be confirmed or waitlisted based on the service type availability. This ensures the type of service request is appropriate for that particular client. Once confirmed the client will receive a confirmation notice on their Paw Partner account.